Proposal · Consular Modernisation Prepared for Ministry of Foreign Affairs · Oct 2026

A ten-week path to
10× faster
passport processing.

A phased proposal to deploy AI agents, real-time dashboards, and WebRTC interviews across 195+ consular posts — without moving a single byte outside your jurisdiction.

Request the full proposal
SOC 2 Type II
ISO 27001
GDPR / Schrems II ready
Sovereign deployment
195+
Countries supported
99.98%
Uptime SLA
18s
Avg. agent runtime
91%
Token reduction
The Problem

Consular services are
drowning in manual verification.

Every year, tens of millions of passport applications route through workflows designed for a paper era — while fraud, volume, and citizen expectations all rise in tandem.

6–12
weeks average cycle

Backlog by design

Each application passes through 14+ human touchpoints. With current volumes, queues compound seasonally and rarely clear before the next surge.

91%
of officer time on routine checks

Talent spent on tedium

Skilled consular officers spend the majority of their day re-reading documents, checking expiry dates, and cross-referencing rules that a well-scoped agent could validate in seconds.

4.2×
rise in synthetic-document fraud

Fraud has become machine-speed

Deepfaked selfies, AI-manipulated scans, and forged endorsements are now cheap to produce. Manual review cannot keep pace without automation in the loop.

Our Proposal

Agents that reason.
Officers who decide.

We propose a hybrid workflow: AI agents verify documents, cross-check country rules, and flag inconsistencies in seconds — while consular officers focus exclusively on exceptions and interviews. Every decision remains human-authorised; the agent does the legwork.

01

Verify in seconds

ReAct agents validate ICAO compliance, cross-reference country rules, and check document authenticity against 40+ signals.

02

Escalate only exceptions

Officers see a ranked queue of flagged cases, complete with the agent's reasoning trace and supporting evidence.

03

Preserve sovereignty

Sensitive-tier tenants can run entirely on-premise with local LLMs — no data leaves the jurisdiction.

04

Audit every action

Every agent step, officer override, and data access is logged immutably — compliant with GDPR, SOC 2, and national data-residency rules.

proposed-workflow.svg
Applicant submits
T+0s
AI agent · verify
Docs
ICAO
Rules
Country
Fraud
Signals
Officer reviews exceptions
T+18s
WebRTC interview (if needed)
T+2h
Issued
T+3d
Platform Capabilities

Everything you need to run
modern consular services

From AI-powered document verification to real-time video interviews — a complete, unified platform built for government-scale operations.

AI Agent Framework

Custom PHP agents implementing ReAct, Reflexion, and Tree-of-Thoughts strategies. They reason, verify documents, and make decisions autonomously.

ReAct Reflexion ToT

WebRTC Interviews

Low-latency peer-to-peer video calls with consular officers or AI voice agents. Native browser support, no plugins required.

LiveKit · AI voice agents

Multi-Tenant Isolation

Complete data isolation per country, embassy, or agency. Database-level partitioning with tenant-specific configuration and branding.

RBAC · Row-level isolation

Real-Time Dashboards

WebSocket-powered live metrics via Laravel Reverb. Track inference latency, agent throughput, interview states, and system health in real time.

< 100ms WebSocket latency

Global Map & Geolocation

Interactive Leaflet map with clustered markers for applications, live interviews, and embassy locations. Browser geolocation with IP fallback.

GIST indexes · k-anonymity floor

Enterprise Security

AES-256 at rest, TLS 1.3 in transit, MFA, field-level encryption for passport data, and comprehensive immutable audit logging.

Zero-trust · Audit logs
System Architecture

Built for scale,
designed for trust.

A layered architecture where the Agent Engine, WebRTC signaling, and real-time dashboards operate independently — orchestrated through Laravel's ecosystem, deployable as a single sovereign bundle.

01

Agent Engine Layer

PHP classes orchestrate tool calls, memory, and strategy execution with Fibers for concurrent I/O.

02

Service Layer

Tenant, RBAC, Notification, Analytics, and Map services — each independently deployable.

03

Data Layer

PostgreSQL 16 for persistence, Redis 7 for cache / queue / broadcast, with spatial GIST indexes.

04

Real-Time Layer

Laravel Reverb broadcasts AgentStatusUpdated, ApplicationStatusChanged, and MapDataUpdated events.

architecture.svg
Load Balancer · Nginx
:443
Laravel Application · PHP-FPM
Agent Engine
ReAct / ToT
WebRTC
Signaling
Dashboard
REST + Reverb
Services
Tenant RBAC Notification Analytics Map
PostgreSQL
Primary
Redis
Cache · Queue
Reverb
WebSocket
AI Agent Framework

Three strategies.
One intelligent system.

Our custom PHP agent framework implements state-of-the-art reasoning strategies — running natively in Laravel, no Python required.

01
Default

ReAct

Reasoning + Acting loop. The agent thinks, takes action, observes the result, and iterates until the task completes.

// Agent loop
Thought → Action
Observation → Thought
→ Final Answer
02
Self-correcting

Reflexion

Self-reflection on failures. The agent analyses mistakes, learns from them, and corrects its approach in subsequent attempts.

// Self-correction
Attempt → Failure
Reflect → Correct
Retry → Success
03
Parallel

Tree-of-Thoughts

Explores multiple reasoning paths in parallel using PHP Fibers. Evaluates branches and selects the optimal solution.

// Parallel exploration
Root → [A1, A2, A3]
├ B1, B2 · B3, B4
└ Select Best

Tools at your service

Agents call registered tools through a unified ToolInterface. Each tool is isolated, testable, and tenant-aware.

WebScraper
HTML → Markdown · 91% token reduction
PassportVerifier
ICAO-compliant validation
CountryRules
Eligibility · Documents · SLAs
LocationTool
Country coords & embassies
app/Agents/ReActAgent.php
PHP 8.4
1class ReActAgent extends BaseAgent
2{
3 public function run(AgentContext $ctx): AgentResult
4 {
5 $steps = [];
6 for ($i = 0; $i < $this->maxSteps; $i++) {
7 $thought = $this->think($ctx, $steps);
8 $action = $this->decideAction($thought);
9
10 if ($action->isFinal()) {
11 return new AgentResult($action->getResult(), $steps);
12 }
13
14 $observation = $this->executeAction($action);
15 $steps[] = ['thought' => $thought, 'observation' => $observation];
16 }
17 }
18}
Proposed Roadmap

A twenty-week rollout.
No surprises.

Four phases, each with an independent exit gate. Pilot scope in a single post before any wider rollout.

1
Weeks 1–4

Discovery & Hardening

  • · Security & data-residency review
  • · Tenant, tier & RBAC mapping
  • · Country-rule catalogue audit
  • · Penetration test scoping
Gate: signed DPA + architecture sign-off
2
Weeks 5–10

Pilot in One Post

  • · Deploy to a single consular post
  • · Shadow-mode agent verification
  • · Officer UX feedback loop
  • · Baseline accuracy benchmarks
Gate: ≥ 95% document-verification precision
3
Weeks 11–16

Integration & Training

  • · SSO + hardware MFA rollout
  • · Legacy system connectors
  • · Officer enablement programme
  • · Operational runbooks
Gate: DR drill + on-call sign-off
4
Weeks 17–20

Phased Global Rollout

  • · Wave 1: 20 posts, 4 weeks
  • · Wave 2: full network
  • · Real-time dashboard go-live
  • · Post-launch hypercare
Gate: all posts within SLA
Engagement Models

Choose how you deploy

From managed cloud to fully sovereign on-premise deployments — every option carries the same security baseline.

Cloud

Managed SaaS

€0.99/application

Fully managed, multi-tenant cloud deployment with automatic updates and a 99.98% uptime SLA.

  • 195+ country rule catalogue
  • Unlimited agents
  • WebRTC interviews
  • Business-hours support
RECOMMENDED
Enterprise

Dedicated Cloud

Custom pricing

Dedicated infrastructure for your agency with custom integrations, sovereign data plane, and priority support.

  • Everything in Cloud
  • Dedicated infrastructure
  • Custom AI model tuning
  • 24/7 priority support
  • Custom integrations
Book a briefing
Sovereign

On-Premise

Licence based

Full source-code deployment inside your secure government network. Complete data sovereignty, air-gapped option.

  • Full source code
  • Air-gapped deployment
  • Local LLM support
  • Kubernetes manifests
Talk to us
Designed with government agencies and consular posts worldwide
MINISTRY OF FOREIGN AFFAIRS
GLOBAL CONSULAR SERVICES
EUROPEAN PASSPORT AUTHORITY
NATIONAL IDENTITY BUREAU
DIPLOMATIC SECURITY SERVICE
MINISTRY OF FOREIGN AFFAIRS
GLOBAL CONSULAR SERVICES
EUROPEAN PASSPORT AUTHORITY
Next Step

Ready to move from
proposal to pilot?

We will deliver a written response to this proposal within five business days, including a fixed-scope pilot statement of work.

Request the full proposal
No commitment
14-day sandbox trial
Dedicated onboarding
PassportAgent
Workspace